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How a Government Agency Uses Research to Understand Public Priorities – Part One
Government agencies that want to use technology to listen to their citizens would do well to follow the model of the Washington State Transportation Commission. Like all government agencies, WSTC has a...
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How a Government Agency Uses Research to Understand Public Priorities – Part Two
Washington State Capitol Building In my last post, I told the story of how the Washington State Transportation Commission used an online panel of Washington State Ferries riders to collect feedback...
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